Returns & Exchanges
At C&G B.V., we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, you can return or exchange them within 30 days of delivery.
Register Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack the Items
Carefully place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing